Search found 485 matches

by Eyal Redler
Sun Nov 19, 2017 4:24 pm
Forum: Mellel
Topic: Mellel 4 slow
Replies: 15
Views: 456

Re: Mellel 4 slow

Hi Everybody, We would like to get to the bottom of this issue. If you are experiencing slowness with Mellel, please contact me directly (eyal@mellel.com) and answer the following questions: 1. Mac OS Version 2. Are you using a retina screen? 3. Are you using an OpenType font? 4. Is the slowdown new...
by Eyal Redler
Sat Sep 30, 2017 12:37 pm
Forum: Mellel
Topic: Mellel, Sente and High Sierra
Replies: 7
Views: 360

Re: Mellel, Sente and High Sierra

I believe this issue should be fixed with the just released Mellel 4.0.2. Choose Mellel->Check for updates to update your Mellel.
by Eyal Redler
Sat Sep 30, 2017 8:26 am
Forum: Mellel
Topic: Bookends does not scan documents anymore ?!?
Replies: 15
Views: 491

Re: Bookends does not scan documents anymore ?!?

Mellel 4.0.2 was just released, choose Mellel->Check for updates to update.
This release should fix the regression in 4.0.1 that caused crashes and misbehaviour when doing bibliography scans. Please let us know if the issue has been indeed resolved.
by Eyal Redler
Sat Sep 30, 2017 8:24 am
Forum: Mellel
Topic: Mellel 4.0.1 is here
Replies: 2
Views: 215

Re: Mellel 4.0.1 is here

This issue was subsequently fixed. Thanks for reporting.
by Eyal Redler
Sat Sep 30, 2017 7:35 am
Forum: Mellel
Topic: Bookends does not scan documents anymore ?!?
Replies: 15
Views: 491

Re: Bookends does not scan documents anymore ?!?

We managed to isolate the bug. We will release version 4.0.2 to fix this in the next few hours. (Might take 24 in the Mac App Store). Make sure to check for updates soon.
by Eyal Redler
Sat Sep 30, 2017 5:46 am
Forum: Mellel
Topic: Bookends does not scan documents anymore ?!?
Replies: 15
Views: 491

Re: Bookends does not scan documents anymore ?!?

If you're experiencing problems please contact our support and also supply the Mellel document and bookends database.
by Eyal Redler
Tue Sep 26, 2017 6:05 pm
Forum: Mellel
Topic: Exceedingly wide sidebar... Why?
Replies: 6
Views: 368

Re: Exceedingly wide sidebar... Why?

Just a quick note. We hope to fix this issue for Mellel 4.1, we didn't have enough time to solve this issue for Mellel 4.0.1. I see that people here blame the story and index features for this problem but in fact the issue is not related to that, and certainly no to the three way selector at the top...
by Eyal Redler
Fri Sep 22, 2017 2:35 pm
Forum: Mellel
Topic: Mac OS High Sierra
Replies: 2
Views: 298

Re: Mac OS High Sierra

There are a couple of minor cosmetic issues with High Sierra (Hi!). They will be addressed with the soon to be released 4.0.1
by Eyal Redler
Wed Sep 13, 2017 3:29 pm
Forum: Mellel
Topic: Calling for Korean language users
Replies: 0
Views: 114

Calling for Korean language users

We need some help with Korean related issues in Mellel. If you are familiar with writing in Korean and willing to help (nothing too complex, just a couple of questions) please contact me personally at eyal at mellel dot com.
Thanks!
by Eyal Redler
Tue Sep 05, 2017 3:31 pm
Forum: Mellel
Topic: Exceedingly wide sidebar... Why?
Replies: 6
Views: 368

Re: Exceedingly wide sidebar... Why?

Please note that the side bar is resizable but the minimum size with Mellel 4.0 is wider than it used to be. We will try to allow making it narrower with the upcoming release.
by Eyal Redler
Sun Sep 03, 2017 8:20 pm
Forum: Mellel
Topic: What's the upgrade policy to 4.0?
Replies: 7
Views: 630

Re: What's the upgrade policy to 4.0?

The short answer is: Yes! Of course we’ve changed our policy. We’ve said so quite clearly in a newsletter from a year ago: “Return to Upgrades... In 2011, we’ve decided to change course, and for a while offered lifetime upgrades. We now believe this was a mistake... We intend to change course and re...
by Eyal Redler
Fri Sep 01, 2017 11:49 am
Forum: Mellel
Topic: Please Welcome Avner
Replies: 4
Views: 330

Please Welcome Avner

Hi Everybody, As was mentioned in a previous post, we are expanding and not just around the waist! Allow me to introduce Avner: Avner is responsible for creating learning resources to assist users in learning how to use Mellel, and to provide support for those who are running into various issues wit...
by Eyal Redler
Fri Sep 01, 2017 6:15 am
Forum: Mellel
Topic: Linkable Table of Contents
Replies: 7
Views: 440

Re: Linkable Table of Contents

bpkantor, this was the case in the past but with Mellel 4.0, table of contents page numbers are clickable links in the exported PDF document. Note two things regarding this: 1. You need to regenerate the TOC on Mellel 4.0, if you have a document that contains a TOC that was generated on Mellel 3.5 t...
by Eyal Redler
Fri Sep 01, 2017 3:29 am
Forum: Mellel
Topic: What's the upgrade policy to 4.0?
Replies: 7
Views: 630

Re: What's the upgrade policy to 4.0?

If you bought Mellel directly from us in 2012 then your license should be a lifetime updates license. However, the message that was shown for in "check for updates" regarding the eligibility for updates was worded in an unfortunate way that may have lead to some confusion. I understand that some use...
by Eyal Redler
Wed Aug 30, 2017 2:30 pm
Forum: Mellel
Topic: What's the upgrade policy to 4.0?
Replies: 7
Views: 630

Re: What's the upgrade policy to 4.0?

The 2007 message text is incorrect. This is due to a bug in versions of Mellel prior to 3.5.5.

While the 2007 date mentioned in the message is incorrect, the gist of it is correct - your license will not work for Mellel 4.0 and you need to purchase an upgrade if you want to use Mellel 4.0.