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Hi Jeff, First, for such serious problems the right place to go is our support which is both free and the probably the most knowledgeable about Mellel. Contacting our support is easy, choose Help->Support and fill the form. We usually respond within less then 24 hours. Regarding the issue you're hav...

For people interested in this topic and a possible solution, please see this announcement: viewtopic.php?f=1&t=3539#p19115

This is not specific to Mellel - any app will show these.
I think what you're refereeing to is the icon for option/alt

Great! Thanks for the input. We've made the changes and this issue should be resolved.

Thanks. If you can recall, did you see it before the updater was launched or when Mellel was relaunched?

A little question for users of high Sierra: Using Mellel 4.x and High Sierra 10.13.4, have you seen a dialog saying that Mellel is not optimized for your Mac?
(see here: https://support.apple.com/en-us/HT208436)
If you've seen this dialog, please respond in the thread.

Nothing new here. With Mellel 4.1 we've introduced improved docx support. doc support remains as it was which includes not supporting footnotes.

Mellel 4.1 should be able to open any Mellel file, old or new. If it doesn't, contact us (Help->Support) and send us the file

I did some tests and it looks like there is an issue with exporting PDFs in general to an external disk. This is not "by design" but some sort of bug in Mellel or in the system (and if the system is to blame then we will probably need to find a work-around). I don't recall that this issue was report...

I meant to write "doesn't allow" and wrote "does allow". I corrected my original post.

This is not related to external/internal disk. You simply need to export via File->Export and not via the print dialog. Exporting to PDF via the print dialog doesn't allow Mellel to add the outline to the PDF document.

Please make sure to report such issues directly to us.
Simply choose Help->Support and fill out the form.
It's very simple and you can make sure that we actually notice the issue.
We can miss stuff that's going on in the forum.

Thanks!

Sorry to hear that. We'll investigate. In the meanwhile what I suggest is that you
1. Put your current copy of Mellel in the trash
2. Download Mellel 4.1 from our site (www.mellel.com/download)
3. Copy Mellel to your applications folder.

Regarding importing Pages files. Pages is a popular word-processor from apple but that doesn't make its file open for importing without some reverese-engineering. With Mellel 4.1 (comming in a matter of days) you will be able to open docx files exported from pages. Regarding not being able to look f...

I'm afraid there is no further discount beyond what you get for buying Mellel and Bookends as a package.