"Rendering document"… and then a kernel protection error!

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macula
Knows everything, can also explain
Posts: 60
Joined: Sun Oct 11, 2009 7:27 am

"Rendering document"… and then a kernel protection error!

Post by macula » Sun Oct 18, 2009 3:10 am

Running Mellel 2.7.1 Build 3 here on a Snow Leopard 10.6.1 macbook, 4GB of RAM.

I was working on a 2-page document with text, two small tables and one image (a screenshot). Shortly upon inserting the image into the file, a message window popped up ("rendering document" or something similar), my hard disk started churning for a couple o minutes, and eventually Mellel crashed.

The crash report suggests a kernel protection failure, which sounds quite serious.

I have a crash report for any brave souls who are interested.

Now, this is my second day of evaluating Mellel. Should I consider myself unlucky or are crashes this frequent with Mellel? Considering that my dissertation will include lots of images, should I opt for another word processor, perhaps one with a longer history of handling image-type objects (e.g. Pages)? Needless to say, stability is paramount when writing a dissertation!

Thank you very much for your advice.

DylanMuir
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Posts: 248
Joined: Tue Jan 30, 2007 11:31 am
Location: Institute of Neuroinformatics, Zürich

Re: "Rendering document"… and then a kernel protection error!

Post by DylanMuir » Sun Oct 18, 2009 8:42 am

That's very unlucky. In my several-year experience with Mellel, I can probably count the number of Mellel crashes on less than ten fingers. Having said that, if your document repeatedly makes Mellel crash, you may have found a bug. You should probably send a message using the support form on the Mellel website.

DRM

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