No backup files in Application Support/Mellel/Backup

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gguthrie
Got the auto-title mojo working
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No backup files in Application Support/Mellel/Backup

Post by gguthrie » Wed Oct 19, 2011 5:12 pm

For awhile now my Mellel files have not been backing up (yes the boxes are checked in preferences). What can I do to correct the problem?

Thanks for the help.

George

Eyal Redler
Co-founder
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Re: No backup files in Application Support/Mellel/Backup

Post by Eyal Redler » Wed Nov 02, 2011 9:11 pm

Try checking the permissions for the application support folder (get info), make sure you have read/write access.
Also, try setting the backup interval to 1 minute and watch the console (Applications/Utilities/Console.app) to see if there are any messages emitted from Mellel while attempting to perform the backup.
If you need more assistance, please contact us directly.
Eyal Redler
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macula
Knows everything, can also explain
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Joined: Sun Oct 11, 2009 7:27 am

Re: No backup files in Application Support/Mellel/Backup

Post by macula » Fri Nov 04, 2011 4:58 am

I can confirm the same issue on my system (Mellel 2.9.1 running on Mac OS X 10.7.2). None of the steps suggested by the Redlers yielded results.

DRB
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Re: No backup files in Application Support/Mellel/Backup

Post by DRB » Sat Nov 05, 2011 5:46 am

I have had no problem whatever with backup files in Application Support/Mellel/Backup. I frequently use it.

Are you sure you are in your User library? (To get to the User Library press the option key while clicking on the Go menu in Finder.)

I am also using Lion 10.7.2 and Mellel 2.9.1 build 1.

Don Broadribb

ozean
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Re: No backup files in Application Support/Mellel/Backup

Post by ozean » Sun Nov 06, 2011 6:23 pm

Works fine here, too. (10.7.2, English as main language)

macula
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Re: No backup files in Application Support/Mellel/Backup

Post by macula » Sat Nov 12, 2011 4:34 pm

DRB wrote: Are you sure you are in your User library? (To get to the User Library press the option key while clicking on the Go menu in Finder.)
Yes, I am surely in the right folder yet Mellel fails to back up. Most backup file is dated on Sep 29 and I have used Mellel on several occasions ever since.

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