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No backup files in Application Support/Mellel/Backup

Posted: Wed Oct 19, 2011 5:12 pm
by gguthrie
For awhile now my Mellel files have not been backing up (yes the boxes are checked in preferences). What can I do to correct the problem?

Thanks for the help.

George

Re: No backup files in Application Support/Mellel/Backup

Posted: Wed Nov 02, 2011 9:11 pm
by Eyal Redler
Try checking the permissions for the application support folder (get info), make sure you have read/write access.
Also, try setting the backup interval to 1 minute and watch the console (Applications/Utilities/Console.app) to see if there are any messages emitted from Mellel while attempting to perform the backup.
If you need more assistance, please contact us directly.

Re: No backup files in Application Support/Mellel/Backup

Posted: Fri Nov 04, 2011 4:58 am
by macula
I can confirm the same issue on my system (Mellel 2.9.1 running on Mac OS X 10.7.2). None of the steps suggested by the Redlers yielded results.

Re: No backup files in Application Support/Mellel/Backup

Posted: Sat Nov 05, 2011 5:46 am
by DRB
I have had no problem whatever with backup files in Application Support/Mellel/Backup. I frequently use it.

Are you sure you are in your User library? (To get to the User Library press the option key while clicking on the Go menu in Finder.)

I am also using Lion 10.7.2 and Mellel 2.9.1 build 1.

Don Broadribb

Re: No backup files in Application Support/Mellel/Backup

Posted: Sun Nov 06, 2011 6:23 pm
by ozean
Works fine here, too. (10.7.2, English as main language)

Re: No backup files in Application Support/Mellel/Backup

Posted: Sat Nov 12, 2011 4:34 pm
by macula
DRB wrote: Are you sure you are in your User library? (To get to the User Library press the option key while clicking on the Go menu in Finder.)
Yes, I am surely in the right folder yet Mellel fails to back up. Most backup file is dated on Sep 29 and I have used Mellel on several occasions ever since.