Can't open old files in Mellel 3.5.3

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otsuki3c
New to all this
Posts: 2
Joined: Mon Aug 18, 2014 10:48 pm

Can't open old files in Mellel 3.5.3

Post by otsuki3c » Tue Jun 06, 2017 2:00 am

I have a bunch of old Mellel files (last opened in 2009), that I can't open with the current version of Mellel.

I get this error:

The document “Class Notes on Levi-Strauss.mellel” could not be opened. zipFolderFromTo failed error = 2, dest = /var/folders/vy/h1v06_l13q99708tx3bx34j00000gn/T/mellel_temp_0.extension, more = -

I can open other files from the same period, but they are not "zip package" files. Has anyone run into this problem? What can I do to fix it?

Eyal Redler
Co-founder
Posts: 537
Joined: Thu Oct 27, 2005 9:15 am

Re: Can't open old files in Mellel 3.5.3

Post by Eyal Redler » Wed Jun 07, 2017 3:35 am

Are they files located on an external drive or a specific folder? Try moving them to another location and see that helps.
If not, please contact our support (and attache a sample file) and we'll probably be able to assist you with that.
Eyal Redler
----------------------
Co-Founder and Developer at Mellel AAR LTD
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex

otsuki3c
New to all this
Posts: 2
Joined: Mon Aug 18, 2014 10:48 pm

Re: Can't open old files in Mellel 3.5.3

Post by otsuki3c » Fri Jun 09, 2017 1:49 am

The files are on my internal drive. I've moved them to the desktop, but they still don't open. I'll get in touch by the contact form.

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