Can't open old files in Mellel 3.5.3

For all things Mellel

Moderators: redlers, Eyal Redler, Ori Redler

Can't open old files in Mellel 3.5.3

Postby otsuki3c » Tue Jun 06, 2017 2:00 am

I have a bunch of old Mellel files (last opened in 2009), that I can't open with the current version of Mellel.

I get this error:

The document “Class Notes on Levi-Strauss.mellel” could not be opened. zipFolderFromTo failed error = 2, dest = /var/folders/vy/h1v06_l13q99708tx3bx34j00000gn/T/mellel_temp_0.extension, more = -

I can open other files from the same period, but they are not "zip package" files. Has anyone run into this problem? What can I do to fix it?
otsuki3c
New to all this
 
Posts: 2
Joined: Mon Aug 18, 2014 10:48 pm

Re: Can't open old files in Mellel 3.5.3

Postby Eyal Redler » Wed Jun 07, 2017 3:35 am

Are they files located on an external drive or a specific folder? Try moving them to another location and see that helps.
If not, please contact our support (and attache a sample file) and we'll probably be able to assist you with that.
Eyal Redler
----------------------
Co-Founder and Developer at RedleX
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Did you buy Mellel via the Mac App Store? Help us by rating the app!
Eyal Redler
Co-founder
 
Posts: 511
Joined: Thu Oct 27, 2005 9:15 am

Re: Can't open old files in Mellel 3.5.3

Postby otsuki3c » Fri Jun 09, 2017 1:49 am

The files are on my internal drive. I've moved them to the desktop, but they still don't open. I'll get in touch by the contact form.
otsuki3c
New to all this
 
Posts: 2
Joined: Mon Aug 18, 2014 10:48 pm


Return to Mellel

Who is online

Users browsing this forum: No registered users and 4 guests