But I have already paid for Mellel 4

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Bulow
Knows everything, can prove it
Posts: 161
Joined: Tue Nov 25, 2008 11:49 am
Location: Paris (sometimes Copenhagen)

But I have already paid for Mellel 4

Post by Bulow »

Back in December 2016 we were told that we should buy our upgrades now which i did, So I have a username and a code, but where do I put them to validate a the new version?
Bülow
Eyal Redler
Co-founder
Posts: 692
Joined: Thu Oct 27, 2005 9:15 am

Re: But I have already paid for Mellel 4

Post by Eyal Redler »

If you've purchased a code in December 2016 it will work with Mellel 4.0.
I'm assuming what you did is to purchase the upgrade but didn't actually use the code to activate the app (so you have the email but the Mellel app is still using the old code). In this situation, when you do "check for updates" Mellel will tell you you're not eligible since your old code is indeed not eligible. What you need to do is simple: activate your 3.5.5 with the new code and then do check for updates and update for free
1. In Mellel 3.5.5 choose Mellel->Registration Code
2. Click "Enter new code"
3. Enter your user name and registration code
4. Click "Register"
5. Choose Mellel->Check for updates and continue to update
Eyal Redler
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