Problem with iCloud Drive sync with Mellel for iPad

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joseph_anton
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Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Tue Jan 09, 2018 12:47 pm

I have been working on a long document in Mellel 4 for MacOS that I haven't attempted to open using Mellel for iPad for several months. When I try to open it by navigating to the iCloud Drive folder containing it using the "Browse" function, Mellel for iPad displays a blank document. Repeated attempts to reload it, and switching the iPad on and off don't improve the situation. When I use the "Files" app to view the document, it appears to be there in iCloud Drive, with the correct last modified date and time. I wonder if anyone has a way to get past this issue? Thanks.

ealvarez
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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by ealvarez » Tue Jan 09, 2018 2:37 pm

I had somewhat this kind of trouble as Mellel "saw" two Mellel folders on iCloud Drive, but in fact I had only one. I think I just moved manually the file in iCloud Drive so it was in the right folder.

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Tue Jan 09, 2018 4:51 pm

Thanks, that's interesting. Because I'm using the non-App Store version of Mellel 4 for MacOS, I was already using a non-default folder in iCloud Drive for my project. It was able to load properly before, I'm not sure what has changed in the mean time.

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by ealvarez » Tue Jan 09, 2018 4:56 pm

I'm using too a non-App store version : )

I haven't had any issues lately.

joseph_anton
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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Tue Jan 16, 2018 5:21 pm

I figured this issue might come right by itself, so I gave it a few days. But nothing has changed, when I try to open my document on Mellel for iOS all I see is a blank page. On MacOS the document seems to be fine.

Any suggestions would be much appreciated!

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by ealvarez » Tue Jan 16, 2018 7:21 pm

I'm using an old iPad 2 with iOS 9. Maybe it could be an issue related to a more recent iOS.

joseph_anton
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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Tue Jan 16, 2018 9:03 pm

Indeed, that's a possibility - I've updated to the latest version, iOS 11.2.2.

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Fri Jan 26, 2018 7:00 pm

Just a quick update on this issue: the file opens just fine when transferred to Mellel via iTunes, so it looks like there is some kind of issue with opening it from iCloud Drive.

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by ealvarez » Fri Jan 26, 2018 7:58 pm

It's intriguing. It works fine for me with iCloud Drive.

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by joseph_anton » Wed Feb 21, 2018 1:05 pm

I finally figured out what was causing this problem: I had two directories that I was using for Mellel, one created by the app itself called "Mellel" and another I created in iCloud Drive called "Writing". Selecting my document by navigating to "Writing" in iCloud Drive on the iPad produced an error, but when I moved it into the "Mellel" folder and tried opening it from there it worked perfectly.

I had two folders because I was under the impression that only copies of Mellel purchased from the Mac App Store could work directly with the "Mellel" folder in iCloud Drive. I was obviously wrong about that!

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Re: Problem with iCloud Drive sync with Mellel for iPad

Post by ealvarez » Wed Feb 21, 2018 3:24 pm

8)

In fact, Apple changed its policy about excluding non-Mac Store from using iCloud last year (or the previous one).

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