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Has the "Open Template" menu command been disabled?

Posted: Sun Mar 11, 2018 10:40 pm
by Icelander
There is one thing in Mellel that I haven't been able to figure out yet. I have created several templates, and I can access them by choosing New from the File menu. The menu command "Open Template", however, *always* remains empty. See a screenshot here:
http://www.mediafire.com/file/hktje392s ... _empty.png

What am I doing wrong? Has this menu command been disabled in Mellel 4? It seems somehow redundant to me anyway…

My templates are here:
~Library/Application Support/Mellel 4/Templates

Re: Has the "Open Template" menu command been disabled?

Posted: Mon Mar 12, 2018 9:36 am
by Eyal Redler
This is not a normal thing to happen. Even if you have no templates of your own there are several built-in templates which should show up in this menu.
I suggest that you contact support and we will figure out what's going on.

Re: Has the "Open Template" menu command been disabled?

Posted: Mon Mar 12, 2018 11:21 am
by Icelander
Eyal Redler wrote: Mon Mar 12, 2018 9:36 am This is not a normal thing to happen.
Thank you for the clarification.