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On-screen background colour

Posted: Sun Mar 08, 2020 6:59 pm
by rwg
I recently updated from Mellel 4.2.6 to 4.2.7, and now the on-screen background colour set in the Document Setup dialogue no longer works. That is to say, the background colour remains unchanged in the Document Setup dialogue, but it is not reflected in any documents. I have always had the background colour set to light green, and I find having to work with Mellel's glaring white background quite unpleasant. Has anyone else encountered this problem?

Re: On-screen background colour

Posted: Sun Mar 08, 2020 9:01 pm
by jannuss
Also on 4.2.7 and I have no problem with the background color.

Does your problem occur with new files or with existing ones?
If you try to change the color what happens?

Janet

Re: On-screen background colour

Posted: Mon Mar 09, 2020 5:08 am
by rwg
The problem occurs with all files, old and new. And changing the colour makes no difference.

Re: On-screen background colour

Posted: Mon Mar 09, 2020 7:16 am
by jannuss
Sounds like a bug and/or conflict with system settings

Why don't you send a sample to support at redlers.com

Janet

Re: On-screen background colour

Posted: Mon Mar 09, 2020 7:10 pm
by macsailor
jannuss wrote:
Sun Mar 08, 2020 9:01 pm
Also on 4.2.7 and I have no problem with the background color.

Janet
I've also got the 4.2.7 version of Mellel and no problems at all with the background colour.

Re: On-screen background colour

Posted: Mon Mar 09, 2020 8:11 pm
by rwg
At least I now know that it is not a general problem. I wrote to Mellel support some days ago, but have yet to receive a reply.

Re: On-screen background colour

Posted: Wed Mar 11, 2020 2:54 pm
by Eyal Redler
We've recived some reports regarding this and we're investigating the issue. You should be able to fix this by doing the following
1. Open the page palette
2. Click on the background color color well
3. Click the "Color Sliders" tab
4. Choose "Grayscale slider" in the popup menu
5. Drag the slider all the way to the right

Re: On-screen background colour

Posted: Wed Mar 18, 2020 4:48 pm
by Eyal Redler
A quick note regarding this. This is issue is caused by a bug in Mellel 4.2.7. We were able to track the issue and fix the bug. The fix will be included in Mellel 4.2.8.
We will not release an official version of 4.2.8 until we complete work on other issues that are planned to be addressed in this release but if you're really bothered by this and would like to access the fix right away you can contact our support and we'll give you a download link.
Note, however, that the effect of this bug are purly cosmetic.