[Resolved] v4.2 update to v5

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krysttof
Got the styles thing figured out
Posts: 7
Joined: Thu Jul 02, 2020 1:25 pm

[Resolved] v4.2 update to v5

Post by krysttof » Fri Jul 03, 2020 7:31 am

Hi !
I bought Mellel v4.2 on the Mac App Store in March. But I can not have the update to v5? Is this normal? Do I have to buy a full license?
Thank's for your reply.
Last edited by krysttof on Sat Jul 04, 2020 9:31 am, edited 1 time in total.

Eyal Redler
Co-founder
Posts: 623
Joined: Thu Oct 27, 2005 9:15 am

Re: v4.2 update to v5

Post by Eyal Redler » Fri Jul 03, 2020 4:08 pm

The Mac App Store doesn't allow paid upgrades, for this reason we are forced to release Mellel 5.0 as a new app which requires purchasing at a full price.
However, we are offering App Store users an upgrade path via the direct version of Mellel.
We will prepare a more formalized explanation on how to do this but in essence what you need to do is this
1. Make sure you have Mellel 4 from the App Store installed on your computer
2. Download Mellel 5 from our site (www.mellel.com/download)
3. Install Mellel 5 next to Mellel 4 in your applications folder (simply drag it to the applications folder)
4. Launch Mellel 5
Mellel 5 will identify your Mellel 4 installation, and depending on the purchase date, offer you one of the following options:
1. If you bought Mellel 4 after June 2018 - license Mellel 5 for free
2. If you bought Mellel 4 before June 2018 - purchase an upgrade ($29)
Please let us know via our support system if there are any issues.
Eyal Redler
----------------------
Co-Founder and Developer at Mellel AAR LTD
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex

krysttof
Got the styles thing figured out
Posts: 7
Joined: Thu Jul 02, 2020 1:25 pm

Re: v4.2 update to v5

Post by krysttof » Sat Jul 04, 2020 9:31 am

Hi !
Thank you for your reply.
It's OK !

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