Sluggish Typing in iOS App

Feature requests, and in-depth discussions of features and the way Mellel works

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scrollsgeek
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Joined: Fri May 04, 2018 5:35 pm

Sluggish Typing in iOS App

Post by scrollsgeek » Wed May 29, 2019 11:15 pm

After updating to iOS 12.3.1 on my iPad Air 2 the typing in the Mellel app gets super sluggish to the point of unusability. Is anyone else having this problem? The app was working great before the update.

macsailor
Knows everything, can prove it
Posts: 347
Joined: Thu Oct 20, 2005 1:10 pm
Location: Linköping, Sweden

Re: Sluggish Typing in iOS App

Post by macsailor » Thu May 30, 2019 8:10 pm

I've got the same problem after the update to 12.3.1. The app gets sluggish both while typing, scrolling within a document and scrolling in the Mellel folder located at iCloud.

Really hope for a quick fix.
Peter Edwardsson
..............................
Truth is not always popular, but it is always right.

Eyal Redler
Co-founder
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Joined: Thu Oct 27, 2005 9:15 am

Re: Sluggish Typing in iOS App

Post by Eyal Redler » Fri May 31, 2019 8:16 am

Thanks for the report (BTW, it is really recommended to contact us via our support form, forum posts can easily go under our radar)
We'll have a look and see if we can reproduce this. One question though, do you have many files in your iCloud folder? If you can temporarily turn off iCloud and see if it helps?
Eyal Redler
----------------------
Co-Founder and Developer at Mellel AAR LTD
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex

macsailor
Knows everything, can prove it
Posts: 347
Joined: Thu Oct 20, 2005 1:10 pm
Location: Linköping, Sweden

Re: Sluggish Typing in iOS App

Post by macsailor » Fri May 31, 2019 8:40 am

I have a lot of files, I mean a lot of files. When I tried to type after I temporarily deactivated iCloud, the sluggishness was gone.
Peter Edwardsson
..............................
Truth is not always popular, but it is always right.

scrollsgeek
New to all this
Posts: 2
Joined: Fri May 04, 2018 5:35 pm

Re: Sluggish Typing in iOS App

Post by scrollsgeek » Fri May 31, 2019 10:11 pm

I resolved my issue. It turns out that I had coincidentally added a new image to the document just after updating, and it was so big that it was bogging down the iOS application. I removed the image and the app is working as well as it did before updating. This was on me—I really should have scaled the image down to size before inserting it into the document. :oops:

I recently purged my iCloud of unnecessary files, so no problem on that front.

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