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Sluggish Typing in iOS App

Posted: Wed May 29, 2019 11:15 pm
by scrollsgeek
After updating to iOS 12.3.1 on my iPad Air 2 the typing in the Mellel app gets super sluggish to the point of unusability. Is anyone else having this problem? The app was working great before the update.

Re: Sluggish Typing in iOS App

Posted: Thu May 30, 2019 8:10 pm
by macsailor
I've got the same problem after the update to 12.3.1. The app gets sluggish both while typing, scrolling within a document and scrolling in the Mellel folder located at iCloud.

Really hope for a quick fix.

Re: Sluggish Typing in iOS App

Posted: Fri May 31, 2019 8:16 am
by Eyal Redler
Thanks for the report (BTW, it is really recommended to contact us via our support form, forum posts can easily go under our radar)
We'll have a look and see if we can reproduce this. One question though, do you have many files in your iCloud folder? If you can temporarily turn off iCloud and see if it helps?

Re: Sluggish Typing in iOS App

Posted: Fri May 31, 2019 8:40 am
by macsailor
I have a lot of files, I mean a lot of files. When I tried to type after I temporarily deactivated iCloud, the sluggishness was gone.

Re: Sluggish Typing in iOS App

Posted: Fri May 31, 2019 10:11 pm
by scrollsgeek
I resolved my issue. It turns out that I had coincidentally added a new image to the document just after updating, and it was so big that it was bogging down the iOS application. I removed the image and the app is working as well as it did before updating. This was on me—I really should have scaled the image down to size before inserting it into the document. :oops:

I recently purged my iCloud of unnecessary files, so no problem on that front.