Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Moderators: Eyal Redler, redlers, Ori Redler
Mellel 3.0, ML, and a Retina Macbook - Crash on Save
I am having a consistent issue with Mellel 3.0, on Mountain Lion, on a Macbook Pro Retina.
I have a developer account, so I'm running Mountain Lion GM at present.
Mellel regularly crashes on save.
Here is the crash log: http://pastebin.com/z6t25D4P
I can give you a sample document if that's helpful.
I have a developer account, so I'm running Mountain Lion GM at present.
Mellel regularly crashes on save.
Here is the crash log: http://pastebin.com/z6t25D4P
I can give you a sample document if that's helpful.
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
As additional info:
Crashing does not effect the saving of the file. The file is still saved. The crash appears to happen after the save completes. Also, Lion save integration is working fine. I can simply quit Mellel, and everything is intact when I start it again.
The crash can easily be replicated on a new document. Open a new document. Type something. Save document, giving it a name and location. File will save just fine. Now type some more. Save document. Mellel will crash.
Crashing does not effect the saving of the file. The file is still saved. The crash appears to happen after the save completes. Also, Lion save integration is working fine. I can simply quit Mellel, and everything is intact when I start it again.
The crash can easily be replicated on a new document. Open a new document. Type something. Save document, giving it a name and location. File will save just fine. Now type some more. Save document. Mellel will crash.
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- Co-founder
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Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Thanks for the bug report, we will investigate.
I would like to ask, though, not to use the forum for bug reports, send them directly to us.
I would like to ask, though, not to use the forum for bug reports, send them directly to us.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
I apologize. I assume you would like me to use the Support form here?: http://redlers.com/support.html
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- Co-founder
- Posts: 695
- Joined: Thu Oct 27, 2005 9:15 am
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Yes, please write to that address and mention that we've already started the discussion here. This way we'll also be able to contact you directly if we have further questions.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
I'm having precisely the same issue. I sent you the information through the support page.
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Same issue on iMac.
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- Already downloaded the guide
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- Contact:
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
I have a MacBook Pro with Mountain Lion, and having the same issue. When saving a document Mellel shuts down.
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- Co-founder
- Posts: 695
- Joined: Thu Oct 27, 2005 9:15 am
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Thanks for the reports. We managed to reproduce the crash and we are working on a solution.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
-
- Co-founder
- Posts: 695
- Joined: Thu Oct 27, 2005 9:15 am
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
The issue should be fixed with Mellel 3.0.1 build 2 available now for our direct customers (Mellel->Check for updates).
The app store version of this build is currently in review with Apple, we hope it'll be available in the next couple of days.
The app store version of this build is currently in review with Apple, we hope it'll be available in the next couple of days.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
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- Read the guide, knows everything
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- Location: The Train between Davis and San Francisco
Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save
Apple *still* hasn't released 3.0.1, but since I updated OS X to 10.8.1, I haven't had the crash on save. Anyone else?