Mellel 3.0, ML, and a Retina Macbook - Crash on Save

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mwdiers
Got the auto-title mojo working
Posts: 19
Joined: Mon Nov 14, 2005 5:25 pm

Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by mwdiers »

I am having a consistent issue with Mellel 3.0, on Mountain Lion, on a Macbook Pro Retina.

I have a developer account, so I'm running Mountain Lion GM at present.

Mellel regularly crashes on save.

Here is the crash log: http://pastebin.com/z6t25D4P

I can give you a sample document if that's helpful.
mwdiers
Got the auto-title mojo working
Posts: 19
Joined: Mon Nov 14, 2005 5:25 pm

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by mwdiers »

As additional info:

Crashing does not effect the saving of the file. The file is still saved. The crash appears to happen after the save completes. Also, Lion save integration is working fine. I can simply quit Mellel, and everything is intact when I start it again.

The crash can easily be replicated on a new document. Open a new document. Type something. Save document, giving it a name and location. File will save just fine. Now type some more. Save document. Mellel will crash.
Eyal Redler
Co-founder
Posts: 692
Joined: Thu Oct 27, 2005 9:15 am

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by Eyal Redler »

Thanks for the bug report, we will investigate.
I would like to ask, though, not to use the forum for bug reports, send them directly to us.
Eyal Redler
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mwdiers
Got the auto-title mojo working
Posts: 19
Joined: Mon Nov 14, 2005 5:25 pm

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by mwdiers »

I apologize. I assume you would like me to use the Support form here?: http://redlers.com/support.html
Eyal Redler
Co-founder
Posts: 692
Joined: Thu Oct 27, 2005 9:15 am

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by Eyal Redler »

Yes, please write to that address and mention that we've already started the discussion here. This way we'll also be able to contact you directly if we have further questions.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
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lhuizenga
Got the styles thing figured out
Posts: 7
Joined: Mon Jan 19, 2009 4:54 pm

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by lhuizenga »

I'm having precisely the same issue. I sent you the information through the support page.
russael
New to all this
Posts: 4
Joined: Sat Apr 10, 2010 2:13 pm

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by russael »

Same issue on iMac.
Stefan Green
Already downloaded the guide
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Joined: Thu Jun 05, 2008 7:20 pm
Location: Sweden
Contact:

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by Stefan Green »

I have a MacBook Pro with Mountain Lion, and having the same issue. When saving a document Mellel shuts down.
Eyal Redler
Co-founder
Posts: 692
Joined: Thu Oct 27, 2005 9:15 am

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by Eyal Redler »

Thanks for the reports. We managed to reproduce the crash and we are working on a solution.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
Eyal Redler
Co-founder
Posts: 692
Joined: Thu Oct 27, 2005 9:15 am

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by Eyal Redler »

The issue should be fixed with Mellel 3.0.1 build 2 available now for our direct customers (Mellel->Check for updates).
The app store version of this build is currently in review with Apple, we hope it'll be available in the next couple of days.
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
nvalvo
Read the guide, knows everything
Posts: 50
Joined: Mon Nov 14, 2005 10:08 am
Location: The Train between Davis and San Francisco

Re: Mellel 3.0, ML, and a Retina Macbook - Crash on Save

Post by nvalvo »

Apple *still* hasn't released 3.0.1, but since I updated OS X to 10.8.1, I haven't had the crash on save. Anyone else?
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