"no error"-error on Mellel doc

[Mark]

Some weeks ago I created a mellel file. When I try to open it now, an error message appears: "no error". I have not changed the version of mellel since. What can have caused this?
Mark

[Mark]

even stranger, when I click on "show package contents" in the finder, all I see is a gzipped xml file that can not be opened or unzipped. There is also a folder called "Bibliographic references", without acess for me. WTF?

[rick]

I have had the same problem several times, including in December when I lost a nearly completed term paper! No suggested solution worked, so I am still using Melel 2.0.8.

I am running a PPC with OS 10.3.9, so maybe that is part of the problem.

Rick

[Mark]

Hi Rick, I am running Mellel on top of 10.4.9 (Intel MacBook), so I don't think PPC is the problem. Would the new mellel version help? I think I am losing trust in this program

[rick]

Mark,

Sorry to here this problem exists with Intel running 10.4.x. I was hoping that whenever I get a new machine/operating system that I could upgrade Mellel. I don't know if the new version will help. I am still scarred from my experience of losing a 20 page paper to run anything beyond 2.0.8, which has never crashed or caused me any grief at all.

Rick

[Eyal Redler]

Mark,

If you send us the problem document then we might be able to
a. Fix the bug that's causing it (if any)
b. Salvage the document contents.

[Mark]

Dear Eyal,
thank you for your offer, but now something strange occured: I tried to attach the file in mail but it would not let me, so I tried to create an archive in the finder. This got me an error message because of permissions. I opened the package contents, clicked on "information" and saw, that indeed the permissions for the file inside the package were set to no one (under "details"). I re-set the permissions to me ("read and write") and now it works again; I can read the files and everything works. I have no idea what caused this bug. I backup my files to an extra disk (with ibackup), but I never had to re-boot from that disk.

Shall I send the files to you anyway?

Thank you,
Mark

[Eyal Redler]

It seems as if the problem was the bad permissions on the file so I don't see any point in sending the file to us. I also suspect that it is not a Mellel bug. I would run a disk check program to make sure the disk is in good shape.