Search function not working

For all things Mellel

Moderators: redlers, Eyal Redler, Ori Redler

Post Reply
Knows everything, can prove it
Posts: 159
Joined: Tue Nov 25, 2008 11:49 am
Location: Paris (sometimes Copenhagen)

Search function not working

Post by Bulow » Mon Feb 12, 2018 11:14 am

Mellel 4.0.3b6 OS 10.12.6
I wanted to find a place in a longish file, but did not get any result although the parameters were correct. In fact, I discover that the search function just does not work at all. On another computer running the same version of Mellel but on OS 10.13.3 it works perfectly.
Rebooting the system brought the search function back on its feet, but what happens? I think I have had this problem before.

Knows everything, can prove it
Posts: 114
Joined: Fri Mar 17, 2006 6:44 pm
Location: Québec

Re: Search function not working

Post by ealvarez » Mon Feb 12, 2018 3:21 pm

There was a lot of "small" issues with Sierra, so I skipped it. But as all computers running Sierra can run High sierra, you may upgrade to avoid this problem.

For the technicality per se, you probably should send a support ticket to the Redlers (from experience, they might answer very fast).

Eyal Redler
Posts: 610
Joined: Thu Oct 27, 2005 9:15 am

Re: Search function not working

Post by Eyal Redler » Fri Feb 16, 2018 9:34 am

The most likely cause of this is that you had the search expression correct and the options correct but you also had set formatting (inadvertently) which caused the search to fail. If a search for a word you know exists in the document fails, make sure that the formatting for the find field is empty and if not, click the "Clear formatting" button to clear it.
Eyal Redler
Co-Founder and Developer at Mellel AAR LTD

Post Reply

Who is online

Users browsing this forum: No registered users and 7 guests