FAQ Update Mellel OS Compatibility Inaccurate?

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o0Mellel0o
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FAQ Update Mellel OS Compatibility Inaccurate?

Post by o0Mellel0o »

Hi,

I went to update to 6.2. In the FAQ it states 6.2 will run on anything after macOS 10.9. However when I follow the update instructions using Check For Updates it states macOS 10.13 or later. I can see how the way this is presented could be accurate or conflicting. Technically everything is accurate. It took rereading it a few times to see it both ways. Admittedly, this could just be me. I often see how the same words can be interpreted more than one way.


From FAQ: https://www.mellel.com/faq/

"Is Mellel compatible with my computer's operating system?

Mellel is compatible with any Mac running macOS 10.9 or later. If you are running an earlier version of macOS, you will not be able to run the latest version of Mellel but you can download an earlier version of Mellel that can run. Please contact our support for more details."



From Check For Updates:

"Note: Mellel 6.2.2 is compatible with macOS 10.13 (High Sierra) or later. However, the Equations feature is not available on macOS versions prior to 11.0 (Big Sur)"



The Check For Updates text considers the operating system you have installed on the system being used so it is more specific addressing the latest version of Mellel compatibility.

A possibly clearer alternative FAQ using the same words rearranged could be.:

Mellel is compatible with any Mac running macOS 10.9 or later.

The latest version of Mellel, 6.2.2, requires macOS 10.13 (High Sierra) or later.

If you are running an earlier version of macOS 10.9 or later, you will not be able to run the latest version of Mellel but you can download an earlier version of Mellel that can run. Please contact our support for more details.
Eyal Redler
Co-founder
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Joined: Thu Oct 27, 2005 9:15 am

Re: FAQ Update Mellel OS Compatibility Inaccurate?

Post by Eyal Redler »

To clarify, the current version of Mellel is compatible with any mac running macOS 10.13 or better.
The FAQ is simply out of date, we'll fix this ASAP
Eyal Redler
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Eyal Redler
Co-founder
Posts: 729
Joined: Thu Oct 27, 2005 9:15 am

Re: FAQ Update Mellel OS Compatibility Inaccurate?

Post by Eyal Redler »

The error has been fixed. Thank you for pointing the issue out!
Eyal Redler
----------------------
Co-Founder and Owner at Mellel
Facebook: http://www.facebook.com/mellelwordprocessor
YouTube: http://www.youtube.com/user/MellelRedlex
Donate: https://www.paypal.com/donate/?hosted_b ... 2LWB33YBZW
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